At Josephine Wine Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it when you use our website and services.

Information We Collect

We collect personal information such as your name, email address, phone number, payment details, and booking preferences when you make a reservation, sign up for our newsletter, or contact us for inquiries. Additionally, we may collect data about your device and browsing activities, such as IP address, browser type, and location.

How We Use Your Information

We use your information for the following purposes:

  • To process bookings and provide you with our wine tour services.
  • To send you confirmations, updates, and promotional offers related to our tours.
  • To respond to your inquiries and provide customer support.
  • To improve our services and website based on user feedback.

Data Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering our services, such as payment processors and customer support platforms. These third parties are obligated to protect your data and use it only for the purposes outlined in this policy.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze site usage, and provide targeted advertisements. For more details, please refer to our Cookie Policy.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to access, update, and delete your personal information. If you wish to exercise these rights, please contact us using the details provided below.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Please review this policy periodically to stay informed about how we protect your privacy.